When you make your first purchase on our site, you will be asked to create an account. By creating an account, the system will remember your personal and purchase information and the checkout process on future purchases will be fast, easy and always completely secure.
Creating an account is also fast and easy: simply enter your personal information once and select your very own username and password. Then during checkout on your next purchase, just login and the system will take care of the rest. At all times, your personal information is accessible to you to review, edit, or update as necessary by clicking on the "My Account" link.
We request information from the user on our order form when making a purchase. Here is where a user must provide their contact information, like name and shipping address, and financial information, like credit card number and expiration date. This information is used for billing purposes and to fill the customer's order. If we have difficulty processing an order, this contact information is used to communicate with the customer.
If for any reason you are not 100% satisfied with your purchase, you may return it within 30 days (of the date you received it) for a full refund of the purchase price, excluding shipping, handling, or other additional charges.
For a Refund or a Replacement, products must be in the condition you received them and in the original box and/or packaging.
Please send an email to help@arVasaa.com before returning or exchanging anything.
If you have not paid for your order, there is no need to contact us to cancel it. We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we're not processing your order. You are under no obligation to follow through and pay for an order.
If you have already paid for your order and wish to cancel, please contact customer service as soon as possible
For any change in order, please contact us and put the order on hold while you decide. This will stop the packing process so you still have a chance to make changes.
If the goods have already been delivered we cannot cancel or change the order.
There are no charges for these services.